• Lower Noise: As low as 20dB, providing a whisper-quiet experience.
• Wider Cooling Range: Max range can reach up to 7.9m/s.
• More Energy-Efficient: Save up to 45.3% on energy bills.

If your tower fan makes an abnormal noise while operating or in oscillation mode, please check the following:

1. Place the tower fan on a hard, flat and level surface and make sure the tower fan base and nuts are tightly fastened.
2. Set the fan speed to level 1 and check if the noise persists with the oscillation mode on and off.

If the noise persists, please contact customer support (websupport.uk.levoit@levoit.com) with the following information:

1. Video of operation
2. BN number (photo of the label on the side of the product)
3. Purchase information (order number, etc.)

If the tower fan is not turning on or responding to the button controls, please check the following:

1. Please plug in the tower fan or Plug the tower fan into a different outlet.
2. Check to see if the power cord is damaged. If so, stop usingthe towerfan and contact CustomerSupport (websupport.uk.levoit@levoit.com)
3. Tower fan may be malfunctioningand contact CustomerSupport(websupport.uk.levoit@levoit.com)

If the above measures do not solve the problem, please contact customer support (websupport.uk.levoit@levoit.com) with the following information:

1. BN number (a photo of the label on the side of the product)
2. Purchase information (such as the order number of the purchase route)
3. Video of the problem (Please record a video of the tower fan not turning on or responding to button controls to help us diagnose the issue.)